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FAQ
Shoe texture
As part of the additive manufacturing process, the shoe surface will have a specific texture which does not affect usage. Please understand that they are not flaws.
Customs and Duties
All international orders shipped to a country outside the USA and China may be subject to possible customs duties and local taxes. The customer is required to pay for them upon receipt of the goods.
Exchange
We understand that sizing can be a challenge. We can accept changes in size provided that the product is in unused condition.
Returns
Due to the nature of the preorder, no return or replacement is accepted for the time being. Please kindly take this into consideration before placing an order.
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